Privacy Policy

Effective Date: 25 July 2024

1. Introduction

Welcome to the Menses Health Organisation (MHO) website (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit our website https://menseshealth.org.my/ (the “Site”).

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use the Site.

2. Information We Collect

We may collect the following personal information from you:

a. Personal Data

We collect personal information that you voluntarily provide through our contact form, such as your name and email address. This information is used solely for contact purposes.

b. Newsletter Subscription

You have the option to opt in or out of receiving newsletters and emails from us. We will only send you communications that you have consented to receive.

c. Analytics Data

We use digital analytics tools, such as Google Analytics 4 (GA4) and Google Search Console, to track and analyze user behavior on our Site. This data helps us improve our services and user experience. The information collected through these tools does not personally identify you.

3. Use of Your Information

The information we collect from you may be used for the following purposes:

• To respond to your inquiries and provide customer support.
• To send you newsletters and emails if you have opted in to receive them.
• To improve our Site and your experience by analyzing usage trends through digital analytics tools.
• To facilitate donation processes through manual transfer, with a link to a Google Form provided on our Site for this purpose.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except as described below:

a. Service Providers

We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or providing services to you. These third parties are obligated to keep your information confidential and secure.

b. Legal Compliance

We may disclose your information if required by law or if we believe that such action is necessary to comply with legal processes, protect our rights, or ensure the safety of our users.

5. Security of Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

In accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the following rights:

• Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if any of the information is inaccurate or outdated.
• Withdrawal of Consent: You may withdraw your consent to the processing of your personal information at any time by contacting us.

7. Payment and Donations

We accept payment donations via manual transfer. The Site will provide a link to a Google Form for donation purposes. Please ensure that you follow the instructions provided on the form.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Menses Health Organisation (MHO)
Pertubuhan Kesihatan Menses
31, Jalan 21/12, Sea Park,
46300 Petaling Jaya, Selangor, Malaysia
Email: info@menseshealth.org.my
Phone: 016-290 8316
Or fill in the form through: Contact Us Page

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.